The eCommerce Content & Production Specialist is responsible for coordinating and developing content (product data, copy, images, etc.) for the Store website. This person assists with management of site data and new product uploads, and works in the web content management system to publish pages, manage product content, and perform site maintenance.
∙ Assist in organizing and implementing content (product, merchandising & marketing data) for product uploads, site promotions, and site content updates. Gather new product description data and details, then compile into a product database for Content Manager to upload.
∙ Work with various internal and external resources to collect other assets (video clips, images, size charts, artwork, etc.) and organize them for the web team to publish on the website.
∙ Provide basic digital graphic production art support using Photoshop. Help with development of site creative (images, copy, etc.) for homepage and category pages as well as special promotions.
∙ Work in the content management systems (ATG/Oracle Commerce BCC and Endeca Experience Manager) to publish home pages, category pages, product pages, promotional banners, manage and update site content and product information, and perform site content maintenance
∙ Conduct QC and QA testing on site content, followup to resolve issues, and make revisions and updates as needed in the content management systems.
∙ Update product information in Omniture after new product uploads.
∙ Assist with special projects and other duties as assigned.
Education and Experience
∙ Bachelor's Degree. 1 or 2 years of experience in website content production, preferably in eCommerce. Understanding of online marketing and SEO a plus.
Knowledge and Skills
-Strong editing and data management skills and an understanding of the nuances of eCommerce. Familiarity with data management and working with databases and spreadsheets.
-Strong attention to detail as well as project management, organizational, prioritization, and problem solving skills.
-Able to handle a fast-paced environment and be a team player who is willing to share the workload and get things done.
-Able to work independently.
-Proficiency with Microsoft Office Suite, including Microsoft Excel (e.g., vlookup, text to columns). Knowledge of MS Access is desired.
-Comfortable with and has the ability to quickly learn new technology platforms.
-Experience with content management systems.
-Able to complete basic functions (crop, zoom, compress, etc.) in Photoshop or Illustrator.
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