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eCommerce Technical Manager

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The eCommerce Technical Manager serves as technical lead for platform improvements and redesign of our client's website. Responsibilities will include project management, lead on data migration, provide advice on data architecture and ensure deliverables are on time and within budget.

Duties and Responsibilities:
• Provide business and technical skills to assist in the re-architecture of current eCommerce processes and help in the definition and/or clarification of eCommerce platform requirements.
• Coordinate data from various sources to obtain digital assets including but not limited to product attributes, compatibility, images, videos, copy, manuals and related product support information.
• Serve as the platform administrator, responsible for data management and migration of products, pricing, discounts, images and other digital assets.
• Build the site pages by entering the content components for each content area including banners, widgets, products, etc. Maintain catalog content for products and subscriptions.
• Work hands-on with data migration and manipulation of product and subscription catalog, order and customer history, while ensuring data accuracy, data hygiene and normalization techniques are used throughout the process.
• QA and UAT of eCommerce websites and applications including desktop, tablet, mobile and call center applications.
• Adhere to the organizational roadmap and priorities, tracking and reporting on project timelines, and confirming satisfaction of deliverables (ex. Wireframes, design, HTML, asset definition)
• Support collection of documentation for campaign Terms and Conditions and legal compliance, including Sarbanes-Oxley.

Minimum Qualifications:
• At least five years of work experience managing medium sized software implementation projects, including eCommerce platforms, and content management systems.
• Experience in Content Management Systems (e.g.: Scene7, Magento, and ATG)
• Experience with Web Analytics applications such as Adobe SiteCatalyst.
• Strong understanding of eCommerce marketplaces, shopping carts and checkout processes.
• Bachelors' degree in computer science or related field

Requirements and General Skills:
• Strong project management skills.
• Ability to work under deadline.
• Superior attention to detail and accuracy.
• Ability to work independently and in a team environment.
• Ability to project a professional image over the phone and in person.
• Commitment to “internal client” and customer service principles.
Willingness to take initiative and to follow through on projects.
• Must have legal right to work in the U.S.

Technical Skills:
• Administration of content management systems and eCommerce platforms.
• Highly proficient knowledge of Windows applications, including but not limited to Word, Excel, PowerPoint, Visio and Project.
• Working experience with HTML, CSS and basic JavaScript (ex. editing product descriptions, content pages, updating creative)
• Requires basic Adobe Photoshop skills.

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