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eCommerce Specialist

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Responsible for being the liaison between programming staff and suppliers/providers, vendors, clearinghouses and billing services on electronic data interchange (EDI) products.

Provides the link between the technical and the business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business. Coordinates, develops and conducts training programs for suppliers/providers, vendors, clearinghouses and billing services, including but not limited to, face-to-face seminars, computer based training (CBT) modules, webinars and other online training materials. Educates new and existing suppliers/providers on the electronic data interchange (EDI) products available. Resolves complex issues received from suppliers/providers, vendors, clearinghouses and billing services. Maintains and documents changes in installation and user manuals. Recommends programming changes and document changes in installation and user manuals. Works with provider community to determine and recommend necessary software and hardware for processing electronic commerce transactions. Assumes project management responsibilities as required.

Requirements

Requires a BA/BS degree in information systems or related field; 3-5 years of related experience; or any combination of education and experience, which would provide an equivalent background. SKILLS: Strong working knowledge of computer applications preferred. Excellent analytical, communication, problem solving and project management skills required.

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