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eCommerce Project Manager

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Our client, a high end beauty company in NYC is looking for a highly talented and communicative eCommerce Project Manager to bridge the gaps between the teams – eCommerce and social. You will be working closely with the Digital Art Director and Business Lead of eCommerce in addition to the business lead for social and the video content developer. There needs to be video experience as well.

The ability to bridge communication, collaboration and help prioritize is essential for success in this role. You will need to partner very closely with creatives to make sure everyone is aware of upcoming projects, build out timelines that make sense, help prepare teams for senior management reviews and send status reports and build a 360 integrated approach to projects from a digital first mindset. Additionally, you will need to have the ability to come in and build out a PM workflow system and build an integrated calendar.

Required Skills
5+ years of eCommerce Experience
5+ years of Project Management
Experience working heavily with Creative Team
Additional Skills
Integrated content or digital marketing experience
Building out PM workflow system

POSITION SUMMARY
JOB REQUIREMENTS & QUALIFICATIONS
At least 5-7 years digital project management experience leading large and small matrix teams and multiple projects in parallel. Solid knowledge of standard project management tools and best practices, and methodologies, including but not
limited to project definition and project scheduling.

As Creative Operations Manager you will be responsible for managing a portfolio of projects. Working in partnership with our digital team, agency partners, and global market teams, you will be actively involved in creating meticulous full-life cycle project plans, and manage them through successful completion.
You should be highly organized and have outstanding communication skills. A passion for all things digital/social is a must. A self-starter who can hit the ground running.
List the responsibilities of the job in order of importance and indicate percentage of time spent on each. Begin each entry with an action verb and address the following topics:
Decision Making – Indicate type of decisions typically made and the overall impact of those decisions.
Problem Solving – Indicate the nature of problems regularly encountered and the complexity of the solutions.
Independence of Action and Accountability – Indicate the general degree of independence which may range from closely
monitored to setting direction.
Budget Responsibility – Indicate degree of financial accountability.
Include actual amount of operating budget and/or cost savings. Include net sales plan responsibility, if applicable.
Leadership – Indicate management responsibility including planning for the department’s future needs, operations, hiring, performance
management, salary decisions, talent planning, etc. (i.e., one team, multiple teams etc.).

KEY ROLES & RESPONSIBILITIES
Job Description
Keep projects on track through clear identification of deliverables, risk identification/mitigation, issue tracking, escalation management, status meetings, etc.
Strategize with marketing leads and ecommerce leads on online product launches and refreshes. Project Management of site enhancement implementations and marketing animations. Maintain the process for feedback, proofing, corrections, sign-off, and launch ensuring adherence to best practices.
Work with our agencies and internal teams to strategize, plan, develop and deliver innovative digital programs.
Passionately manage the evolution of creative concepts into tangible deliverables in a manner that balances business requirements with the time and budget constraints of the program.
Prepare project documentation including project plans, statements of work and service orders, status reports, etc.
Contribute to the refinement of global digital processes and procedures to improve workflow and elevate quality that transcend the traditional bounds of today’s digital channels.
Ensure proper collaboration between Web Development, Digital IT, and Digital Creative to ensure proper user experience is executed.
Collaborate with Digital Marketing Director team to ensure all site enhancements required to support promotions are executed on time and on budget.
Work closely with Content Management team to ensure merchandizing and promotions are in alignment with ecommerce forecasting calendar.

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