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eCommerce Program Manager

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This person will be responsible for coordinating all aspects of creating the infrastructure of the online purchasing space. This role requires excellent understanding of eCommerce, strong project management skills, an understanding of customer and product data, web transactions and a strong ability to coordinate and manage the efforts of a matrixed team of diverse specialists that cut across several company functions. There will be an emphasis on working with key stakeholders in the IT space to create forward-looking plans for program development. Qualified candidates should feel energized by contributing to the establishment of globally scalable and streamlined eCommerce processes to optimize the client experience and conversion rate of online transactions. Candidates should possess strong leadership capabilities to ensure credible and influential relationships across the business.

Responsibilities include:
• Drive sales through development and delivery of key business initiatives, aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains
• Expertise in agile and waterfall project management methodologies. Able to manage project teams and high-quality deliverables that meet or exceed timeline and budgetary targets.
• Execute on any tasks needed for web development-requirements gathering, usability research, copywriting, input on user flow and impact on other aspects of the business.
• Create and maintain solid working relationships with the IT, product management, digital marketing, and demand generation teams to improve the web site through the development of new eCommerce features (or improvement of existing features)
• Actively seek out user feedback on new and existing features to inform web updates.

This is a contract-to-hire positions. All candidates must be eligible to work in the United States and s/he must be local.

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