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eCommerce Digital Producer / Account Manager / Project Manager

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Acknowledged as one of Australia's leading eCommerce agencies, this team of digital professionals is cornering the market of end-to-end eCommerce solutions. Owing to continued growth they are looking to add an additional Project Manager/Producer to their team.

The Agency
This agency is built on a team of passionate digital professionals who collaborate effectively to provide eCommerce solutions to an impressive array of Australian brands. Off the back of numerous referrals, top retailers have chosen to trust this agency with their eCommerce offering. With a solid tech, creative and project management team this agency offers their clients the best and sometimes most innovative approach to move their products.

The Opportunity
Working within a driven and motivated team of eCommerce professionals, this role offers eligible candidates the opportunity to join an agency set to be APAC's number 1 eCommerce agency. While the current client list is impressive with many major Australian retailers under their fold, they have multiple projects lined up for the next financial year which will add much ammo to your CV. In addition, with clearly defined KPIs and regular feedback, this agency has fostered an environment of individuals who are collaborative, yet personally accountable for company achievements resulting in low staff turnover and a culture of growth.

The role
A Digital Project Manager with good client facing skills and expert knowledge of either Magento or the eCommerce arena. Previous experience working across top retail brands will set your CV apart from the pack.

Requirements:
- Min 3 years as a digital producer/account manager;
- Experience managing/building projects in Magento;
- Excellent understand of User Experience Design - wireframing, prototyping, sitemap development, user journeys, use cases, A/B & multivariant testing;
- A portfolio of website projects that you've worked on including a range of eCommerce websites;
- A good understanding of the user journey and conversion funnel for ecommerce;
- Excellent interpersonal & documentation skills;
- Good understanding of marketing techniques including SEO, SEM, Display & Social Media;
- Must have some technical skills – HTML, Javascript, FTP, Adobe suite;
- Must have worked at a web dev agency (or similar) with experience producing websites from inception through to completion;

Responsibilities:
- Work directly with clients on their digital strategy;
- Conduct client and focus group workshops;
- Develop cost estimates and proposals;
- Develop functional specs and creative briefs;
- Liaise with clients on a daily basis;
- Quote, plan and execute client upgrades and projects;
- Work on a variety of website projects including Magento and Hybris eCommerce;
- Ensure delivery of all projects within the allocated budget and time line;
- Manage both the design and development resources assigned to the project;
- Develop user journeys, sitemaps and wireframes for website projects;
- Conduct or co-ordinate user testing sessions;

This is truly an awesome agency offering a career path that will put you ahead of the pack. If your experience is in line with above I'd love to hear from you - please email me a brief cover letter outlining your experience in line with the requirements and responsibilities above, as well as an updated CV.

Sandra Benskin - sbenskin@firebrandtalent.com

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