eBusiness Analyst

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Qualifications & Experience
Required
• Technical Degree or equivalent experience.
• Online reporting experience.
• Proven analytical skills
• Advanced knowledge of Excel
• Experience using MSWord and/or Power Point to present results
• Strong communication skills
• Strategic thinking

Desired
• The ability to communicate effectively to upper management and participate in cross-function project teams
• Analytics experience
• Business Intelligence tool experience (Business Objects, SAS Enterprise Guide or similar tools)

Roles and Responsibilities
• Provide insight into site data and communicate opportunities or issues to business management
• Support business unit teams, product management group and search engine marketing team with ad-hoc reporting and in-depth website analysis
• Manage the compilation and dissemination regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of the web channel
• Solicit and collect commentary from product groups
• Seek opportunities to improve the report processes, data collection, delivery methods, and value
• Answer requests for metrics
• Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context
• Provide guidance and support to casual users/ consumers of the metrics
• Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis

Business Contacts:
Product Management, Ops Production and Engineering, Project Teams, QA, Search Engine Marketing Group, and Marketing Research.