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Content Manager

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Digital leader known worldwide has an immediate need for a Content Manager. In this role, the candidate will work on content strategy, development, and management for Company’s Supplier Responsibility Portal, a system that delivers documentation, news, and training for manufacturing suppliers.

This Portal will serve to educate and inform suppliers on audit information and capacity building programs related to Health & Safety, Labor & Human Rights, Environmental issues in manufacturing.

Team is seeking a content developer/producer to help create and manage the content that will be delivered over the Portal. The primary responsibilities include planning and executing the web content strategy and authoring instructional/informational materials. The key challenge will be delivering compliance information in a compelling way.

Manager will be responsible for working with internal subject matter experts, including environmental engineers, health & safety engineers, labor & human rights program managers, compliance experts, and other supply chain professionals. The developer/producer will interview and co-develop documentation with the subject matter experts to meet the needs of our target audiences (manufacturing suppliers), in an engaging, informative web format. A background developing and managing content for the web is required. A background in training development or instructional design is preferred.

The Content Manager will evaluate and edit existing documents for clarity, effectiveness, appropriateness for audience, consistency in tone, and business priority. Working with subject matter experts, the developer/producer must be able to both provide and receive feedback, integrating the team’s input into the final result.

Content Manager will establish a content management framework with editorial calendars, guidelines, and key criteria for publication.

• 4+ years of content development experience
• Strong writing and editing skills
• Adherence to style guides
• Experience working with SMEs
• Collaborative spirit
• Proficiency with content management systems
• Experience with content localization is required.
• Experience within a compliance department or regulatory industry
• Strong project management skills are a must have

Must Have’s:
1.Worked on a customer facing platform or internal portal
2.Project Management skills: competing priorities, managing timelines and deliverables.
3.Worked in a highly regulated industry or enterprise level organization. ( Ex: Compliance/HR/Tech/Healthcare/Finance)
4.Samples of work: Some website samples, complex pieces of content or success stories that exemplify a problem with a system, where it started, their action to improve, synthesize or create it and the result.

8-12 month project.
Onsite 40 hours per week.

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