These job descriptions are examples. Looking for work?

Find JobsFind Jobs

XD Writer

0 people like this description

This TOP Fortune 100 company is revolutionizing the way people work by enabling professionals to develop their own cloud-based applications for driving vastly improved work productivity. With more than 500,000 users and a presence in over 50 of the Fortune 100 companies, we are quickly expanding our stake in the high-growth, multibillion-dollar SaaS, PaaS and mobile markets. Headquartered in Cambridge, MA and was recently ranked as a Boston Business Journal best place to work. Come join us as we grow.

Position Overview:

Help define and optimize customers’ user guidance experience for our company, the no code/low code application development platform which allows business users to rapidly create powerful business apps without the need for technical assistance or coding. By using business-focused language and placing information where the customer needs it, you will make complex ideas easy to understand and help our customers successfully complete their tasks and feel smart, confident and productive. You’ll be involved all aspects of the product design lifecycle, from ideation to implementation of our Web and mobile offerings.

Responsibilities:

Create clear and engaging content in the UI and user guidance systems
Author release notes for monthly product releases
Collaborate with product managers, designers, developers, and QA in an agile development cycle
Conduct research to understand customer needs, envision solutions, and test prototypes
Provide scripts for in-product videos
Validate and iterate on deliverables; respond to customer feedback
Contribute to definition of processes, patterns, and guidelines for content creation, tone, and governance
Qualifications:

Online portfolio showcasing Web application and Mobile UX writing experience.
Demonstrated ability to speak our customers’ language and infuse creativity and new ideas into the customer experience, while leveraging style standards so that the customer experience is consistent and stellar.
In-depth, practical knowledge of modern user assistance principles and best practices.
Experience writing for interactive web-based applications or products.
Self-motivation and initiative to learn the business processes and user needs of any project.
Sufficient familiarity with HTML, CSS 3, and JavaScript to understand the impact of those technologies on the presentation of content
Experience developing deliverables that effectively communicate content to stakeholders.

These job descriptions are examples. Looking for work?

Find JobsFind Jobs