We are currently seeking a dynamic, creative and resourceful Digital Project Manager / Web Producer with 2-3 years of experience building websites and applications to join our team on a full-time basis. This is an exciting opportunity to work for a growing, agile, digital agency comprised of talented developers, managers and marketers.
As a Digital Project Manager / Web Producer, this self-starter will be responsible for supporting new/existing customers and managing the development of custom websites and e-commerce applications from concept to deployment. Responsibilities include:
Be creative! Work with our clients to define and execute a project from beginning to end.
Managing new website projects while working with existing customers to strengthen their online experience.
Taking the lead working with customers and communicating with the project team. Good communication and persuasion skills a must!
Working with an internal development team focused on delivering top-notch e-commerce solutions.
Develop detailed technical scope and specification documents for customer engagements, and assist in the development of proposals.
Being aware of upgrade opportunities within existing engagements, or new opportunities within a customer’s organization.
Tracking and reporting related results, and continue to hone the projects so that it meets or beats our customer expectations.
After initial deployment, continuing to manage the account to insure customer satisfaction and account profitability.
TOOLS/MUST HAVES: someone who has agency experience, comfortable managing multiple projects at once - ensuring the customer is happy to understanding requirements, working with customer to define business requirements, getting the customer familiar with products and general data, communicating with the internal team to ensure they are delivering by deadline, someone who can speak to an IT team - data specialist, need to know technical language, have regular soft skills, comfortable being a project manager and understand that comes with highs and lows, someone who can work in a fast paced and high volume environment, ability to stay organized
We need a Project Manager who is enthusiastic, resourceful and a team player. This individual must be forward thinking yet understands the current needs of our customers.
Necessary personal skills:
Smart and charismatic
Strong communication skills, and customer-ready presentation skills.
Ability to help clients understand our Internet technologies and how they can benefit
Strong technical writing skills, and professional proposal development skills.
Business mind-set - interested in growing our own customer's profits and business online.
Strong project management skills. Ability to manage multiple projects in a fast-paced environment.
Demonstration of customer expectation management and experience in scope creep containment.
Strong working knowledge and proficiencies utilizing Clarizen, Basecamp, Microsoft Project, PowerPoint and Excel (in addition to proficiency in standard MS Office programs.)
Experience with CMS and e-commerce systems such as EPiServer, Sitecore, Demandware, Magento, is recommended.
2-3 years of Project Management in experience is required.
Experience developing websites is critical.
Project Management Certification, PMP, is a plus.
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