Web Tech Producer #38

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This position is for an experienced Web Producer/Technical Producer eager to play an integral role on the Operations team. Primary responsibilities include, but are not limited to, daily interactions with business partners, resourcing creative and technology partners to quickly turn around business requests for changes and additions to websites, supporting web application systems while interacting with technology teams over back-end data collection systems, and prioritizing and strategizing the implementation of multiple business requests at any given moment.

Must Have:
• Previous experience as a Web Producer, or similar project/program management position leading all aspects of multiple operational requests for clients and/or business partners.
• Experience managing requests that include integration with multiple back-end systems
• Able to partner with multiple stakeholders to manage expectations, gain acceptance and trust, as well achieve high client satisfaction ratings
• Able to deliver under extreme deadlines in an intense business environment
• Able to fully understand and clearly communicate technical information to non-technical people
• Able to lead a diverse team from creative, business, and technical disciplines
• Thorough understanding of the software development process, particularly as it relates to web-based applications
• Experience working with content management or similar systems as it relates to building and maintaining websites (including daily updates to copy, media, and other)
• Strong verbal and written communication skills
• Superior organizational skills required to keep a large queue of work in order
• High emphasis on guest/customer service with a drive to create and maintain a premium online guest experience.

Job Requirements:
• Facilitates both technical and content objectives for assigned web projects
• Responsible for scoping projects, communicating with the origin and the development teams, and managing projects from inception through completion
• Manages resources, monitors expenditures, and makes sure completed web projects meet the needs of the organization
• Manage day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges
• May require an advanced degree in a related area and at least 2-5 years of experience in the field
• Familiar with a variety of the field's concepts, practices, and procedures
• Relies on experience and judgment to plan and accomplish goals
• Performs a variety of tasks
• A wide degree of creativity and latitude is expected
• Typically reports to a senior producer
Nice to Have:
• Experience within the travel/tourism industry
• Experience with online marketing of Theme Park products, Vacation Resort, Timeshare or Cruise Industry