Web Producer

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Aquent is looking for a seasoned Web Producer to join our client's in-house, interactive team and manage various web projects. Primary responsibilities include interaction with business partners and internal departments, serving as lead to a team of resources overseeing the production of high traffic websites, accountability for the successful operation of the sites during all hours, estimating the necessary funding for small to large site operations efforts and enhancements, supporting web application systems while interacting with technology teams over back-end data collection systems, and prioritizing and executing on multiple business requests at a time.

Must Have:
• Bachelor’s degree or equivalent
• Previous experience as a Site Producer or Web Project Manager (creative, agency background a PLUS!)
• Experience working with content management systems and building websites, including daily updating of copy and images for sites
• Experience and ability to lead a diverse team of resources from creative, business and technical disciplines
• Experience estimating operational or project costs
• Experience managing requests that include integration with multiple back-end systems
• Experience documenting project and initiative requirements
• Experience presenting difficult or complex messages
• High emphasis on guest/customer service with a drive to create and maintain a premium online guest experience
• Able to partner with multiple stakeholders to manage their expectations, gain their acceptance and trust and achieve high client satisfaction ratings
• Able to deliver under extreme deadlines and intense business environment
• Able to fully understand and clearly communicate technical information to non-technical people
• Thorough understanding of the software development process, particularly as it relates to web-based applications
• Strong verbal and written communication skills
• Superior organizational skills required to keep a large queue of work in order

Job Requirements:
• Drive the execution of requests across the Creative, Technology, and Business Development teams
• Serve in a team lead role overseeing and motivating a diverse team of technology and creative resources
• Identify appropriate resources needed, and develop schedules to ensure timely completion of requests
• Flexible schedule with the ability to ensure accountability for the operation of websites that are functional 24/7
• Clearly organize and forecast deliverables and dependencies
• Ensure proactive scheduling of all aspects of requests
• Manage the full life cycle of operational requests from requirements through launch
• Manage day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges
• Ensure on time deliverables within estimated duration and resources
• Manage request scope and execute change control when additional requests for features or functionality are made
• Elevate situations that may require Production leadership intervention
• Provide weekly status reports and regular updates to the Production leadership
• Proactively identify any risk or conflicts based upon creative, technology or business factors
• Proactively look for technical solutions to implement requests in a more efficient manner

Please send your resume to cmerriam@aquent.com to apply!