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Web Producer

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This position is for an experienced Website Producer eager to play an integral role on the
Operations Support team for client. Primary responsibilities include interaction with business partners, application vendors, and internal
departments. Will work with a team of resources in the production of high traffic websites,
accountable for the successful operation of the sites during all hours, estimating the necessary
funding for small to large site operations efforts and enhancements, supporting web application
systems while interacting with technology teams over back-end data collection systems, and
prioritizing and executing on multiple business requests at a time. Client Operations in
Anaheim, CA is a support group that maintains the daily operation of websites for businesses.

Must Have:
• Bachelor’s degree or equivalent
• Previous experience as a Web Producer
• Experience working with content management systems and building websites, including
daily updating of copy and images for sites
• Experience working in at least one of the following:
• eCommerce sites with responsibility for product and pricing load, and experience with
troubleshooting issues and understanding complex eCommerce-related integrations
with other applications
• Large, complex marketing sites with calendar, feature listings, faceted listings, and feeds
from other systems
• Experience and ability to lead a diverse team of resources from creative, business and
technical disciplines
• Experience estimating operational or project costs
• Experience managing requests that include integration with multiple back-end systems
• Experience documenting initiative requirements
• Experience presenting difficult or complex messages clearly and succinctly to different
audiences with varying level of product and technology knowledge
• High emphasis on guest/customer service with a drive to create and maintain a premium
online guest experience
• Able to partner with multiple stakeholders to manage their expectations, gain their
acceptance and trust and achieve high client satisfaction ratings
• Able to deliver under extreme deadlines and intense business environment
• Able to fully understand and clearly communicate technical information to non-technical
people
• Thorough understanding of the software development process, particularly as it relates to
web-based applications
• Strong verbal and written communication skills
• Superior organizational skills required to keep a large queue of work in order

Job Requirements:
• Drive the execution of requests across the Creative, Technology, and Business Development
teams

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