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Web Content writer/ manager

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Aquents client with Offices in Basking Ridge NJ AND Piscataway NJ has TWO content writer positions open and are accepting talent submittals. This will be a fast turn around so- to that end, i would ask that you do the following if you are interested:

Send me
A your resume .doc format please
B your RTR ( see below) okay to cut and paste in new email
C. 3 writing samples. - this is for Online Content.. so if you have screen shots that is okay. Porfolio links are okay too. Nothing terribly long and not technical manuals please


Job Description/ Key Words: (please customize your resume to be sure to reflect key words if possible)
Responsibilities

The ideal candidate for this position has 3-5 years professional writing experience, is a quick learner, handles stress well, and is eager to be challenged.

Responsibilities
• Research, write and edit new online customer-facing Support content for B2B customers, and review and maintain existing content.
• Facilitate weekly cross-functional meetings with Area teams to identify call drivers and develop new content.
• Act as liaison with Legal Department on new or edited Support content.
• Manage vendor relationships for outsourced content creation.
• Perform gap analysis and maintain logs and content inventories.
• Use online analytics tools to monitor content trends
• Assist with employee communication of new online customer Support enhancements.
• Content entry using an Adobe CMS
• Perform QA for new content and User Acceptance Testing for project implementations.
• Assist with other project-related tasks as needed.

Note: Although the majority of the work will be M-F during business hours, the candidate must be willing to work late night/early morning (including weekend nights) as needed for project implementations, which could be anywhere from 2-6 days per month.

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