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Web Content QA Product Expert

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Major NYC photo and video equipment retailer is looking for a fulltime, temp-to-perm Web Content QA Product Expert.

Web Content QA Product Expert

The Web Content QA Product Expert utilizes their expert knowledge of assigned product categories to make certain product descriptions are accurate, customer-oriented, easily understood and structured correctly. This acts as a safety net for the Web Content Division to ensure conformity with company’s policies, guidelines, and professional standards. Additionally, the QA Product Expert communicates with the QA Mgr. to ensure all issues are addressed in a timely manner.

Essential Responsibilities:
• Ensures product descriptions, specs, etc. are completed in conformity to company’s style and professional standards
• Verifies accuracy of SKU content through various resources and means
• Ensures all content is customer-oriented, easily understood and structured correctly
• Maintains a high level understanding of the assigned product categories and Data Entry Systems
• Reviews content for grammatical accuracy
• Flags and comments on errors requiring revisions by Content Writer
• Corrects all errors when possible
• Confers with manager regarding complex issues related to the written content

Additional Responsibilities:
• As assigned by Manager

Specific Knowledge, Skills and Abilities:
• Extensive product knowledge of assigned categories (Pro/Consumer Photo, Pro Video, Computers, Pro Audio, Home Entertainment, or Surveillance)
• Proofreading and editing skills
• Highly organized and detail-oriented
• Excellent writing and verbal communication skills
• Basic knowledge of Microsoft Office
• Familiarity with technology or product lines i.e. Photo, Video, Audio
• Basic knowledge of HTML Code

Preferred Education, Experience and Licenses:

• Minimum 3-5 Years experience with assigned product categories
• Minimum 2 year experience in a professional writing and editing capacity
• Bachelor’s Degree in English or related field

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