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Web Content Producer/PM

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As part of a small game studio team, the vendor will focus on project management, customer support, and partner engagement for external customer-facing web properties. The vendor will have a variety of responsibilities to help manage the day-to-day functioning of the Games sites and services. Solid time management, production skills, and excellent communication are a must.
The candidate in this role will work on the new site which is now live so they are moving in to more of a maintenance mode and need more of a content and web editor.

We are specifically looking for someone who:
• Has technical chops (web experience, basic coding in HTML5 and understands basic concepts of XML)
• Must have experience working at the Software Company located in Redmond, WA
• Content publishing tool knowledge
• Is ok with content migration work (ie. making templates, doing debug/test work
• Is comfortable working with external partners – they will be onboarding up to 28 3rd party games in the next 5-6mo and hope to have up to 100 within a year
• Customer service driven with good project management or relational skills

Responsibilities include:

• Third-party Flash and HTML5 game onboarding – Manage the onboarding process and schedule, liaison between third-party developer and Microsoft technical teams, communications, project management, reporting
• Editorial programming – Manage scheduling and publish editorial updates (including creation of light editorial content)
• Web production – Manage HTML and XML web site updates, including game launches
• Customer support – Respond to customer complaints/issues and escalate as required
• Community engagement – Write and post Facebook and Twitter updates

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