Web Content Manager

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AQUENT is looking for a Web Content Manager with strong writing skills and some analytical skills.
This person will understand the principles of content management, electronic performance support, and information design and will be able to apply these to their work. This person will be a problem solver with strong people skills; will have strong writing skills and the ability to work independently and as part of a group.

Responsibilities include:

? Author content according to established standards
? Fill in gaps (business intent/missing content/restructuring) by requesting more information first from the CA, CDO or requestor
? Manage workload appropriately
o Keep CA, as appropriate, informed of your capacity status
? If appropriate, execution of the implantation plan
? Key Skills: communication, relationship management, authoring and content management skills, some analytical skills

Basic Qualifications:
* 2-4 year college degree or 2-4 years equivalent experience in writing/editing experience or professional experience in content information management

Preferred Qualifications:
? Understanding of information architecture and taxonomies, with demonstrated ability to apply concepts to daily work
? Understanding of performance support, with demonstrated ability to apply concepts to daily work
? Strong communication and writing skills
? Some analytical skills
? Professional experience in information management or performance support for a call center or similar time-sensitive environment
? Fundamental understanding of information mapping principles
? Fundamental understanding of knowledge systems and content management systems