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Web Content Editor/UX Writer

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A small B2B marketing team at a F100 financial services company is looking for a Web Content Editor for a long term contract assignment in SF. As their new web content editor, you will produce content (editorial) deliverables in support of digital product design and development, across multiple projects and products managed by this group.

To qualify for this role, you must have demonstrated experience in UX design and documenting wireframe content, working with digital products, designing and developing UI, and creating user-facing support content. UX/UI writing ability is critical.


As their new Web Content Editor, you will:
--Develop customer-focused content, including UI copy, labels and definitions, in-flow and on-screen messages, and instructional/help content in compliance with stated standards and content strategy
--Close collaboration with various teams from multiple areas of a large company (such as Product, Technology, Visual, and Interaction Design)
--Collaborate with User Experience teams working in both Agile and waterfall processes to ensure consistency across deliverables and inform editorial standards and considerations
-Deliver content in required formats, working with internal customers to ensure deliverables support Business and Technology requirements
--Work with project teams to establish timelines and due dates for specific deliverables and provide ongoing status
--Support peer reviews and provide feedback as needed
--Leading content deliverable review meetings/discussions


You’ll need:
--5+ years of technical/UX writing experience for online and mobile products
--Demonstrated experience with the overall UX design process, including UCD principles and implications for content
--Demonstrated experience documenting wireframes, UI copy, in-flow messages, and software specifications
--Demonstrated experience creating user-facing instructional and help copy
--Cross-channel (browser, tablet, smartphone) writing experience, strong understanding of responsive design and implications for content
--Understanding of digital content lifecycle management and technologies, demonstrated experience with content management systems
--Previous experience with American for Disabilities Act (ADA) 508 Standards compliance requirements and implications for content
--Understanding of browser side technology, including HTML5, Media Queries, JavaScript and implications for editorial specifications
--High level of proficiency with MS Office suite, Adobe Pro (X up),
--Proficiency with standard office collaboration tools (e.g. Lync, Zoom)
--Proficiency with Agile and waterfall development processes and familiarity with associated tools (JIRA/Confluence, ALM).

We’d prefer:
--Previous experience with Financial Services preferred

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