• Work with business and marketing teams, plus other key stakeholders, define, implement and collaborate to define content strategies for assigned markets
• Define optimised digital content solutions for assigned markets ensuring synthesis between consumer measures of success and business goals
• Direct the digital implementation of content solutions in conjunction with product, business and customer support content owners. This responsibility covers the whole lifecycle, from project initiation through delivery across all digital platforms (e.g.: smartphones, tablets and other devices)
• Identify, evaluate and analyse relevant consumer and industry research, brand studies, digital trends and relevant technical and user requirements in order to recommend appropriate digital content solutions
• Ensure the translation of business communications requirements into digital content solutions remains true to the brand and that content aligns with defined tone and voice. Ensure that content solutions are designed/ delivered according to relevant consumer information consumption behavior.
• Own all documentation pertaining to digital project planning and implementation including business requirements, information architecture, UX design, UI prototyping, functional/technical requirements and performance reporting documents
• Ability to build and communicate content strategies
• Ability to build relationships across a broad range of functions and levels
• Ability to influence and gain buy-in for own strategies and recommendations
• Ability to mobilize resources across functions to execute towards a common goal
• Internet savvy, keeps abreast of trends in the digital space and internet industry.
• Demonstrable evidence of using and consuming digital content.
• Able to work under pressure and to tight deadlines.
• Used to international, multi-cultural work environments.
• Good interpersonal skills, grace under pressure.
• Customer focused.
• Flexible, quick learner.
• Able to work well in teams as well as individually.
• Excellent writing skills.
• Experience with eCommerce.
Q. Describe the project they will be working on?
A. They would be working on UI content, as well as emails and messages.
Q. What are the Top Three Skills needed to perform this role/job?
1. excellent writing skills for web content
2. excellent communication/interpersonal skills
Q. Any technology companies or a particular industry background that you would like them to come from?
A. eCommerce – online retail, social media
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