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WEB OPERATIONS COORDINATOR

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WEB OPERATIONS COORDINATOR
START DATE: ASAP
CONTRACT: 6 MONTHS
LOCATION: SAN FRANCISCO
PAY: $23/HOUR

** A FORTUNE 500 FASHION COMPANY IS LOOKING FOR AN EXCEPTIONAL WEB OPERATIONS COORDINATOR **

RESPONSIBILITIES:
• Work closely with the Marketing and Merchandising teams to refresh and maintain site content
• Use content publishing systems to modify content to our sites globally
• Perform daily and seasonal activities and execute to timelines that support merchandising and marketing strategies through site execution
• Support sales activity with production set up and site QA for marketing site refreshes and promotions
• Manage requests through JIRA ticketing systems to update the site
• Keep cross-functional partners informed on site functionality changes, bugs, planned enhancements, etc
• Works closely with Site Experience and Development team to test new functionality for the website
• Identify, troubleshoot and escalate front-end and back-end site issues

REQUIREMENTS:
• Bachelor’s degree or 2 years of combined college education and work experience
• eCommerce content and site operations experience required
• Previous experience working with backend content management tools
• Strong attention to detail and ability to take direction and shift priorities as required by the business
• Ability to multi-task, manage deadlines, prioritize critical issues and work under pressure
• Strong communication skills and ability to work cross functionally with various teams
• Proven ability to work on multiple assignments simultaneously in fast-paced environment
• Strong Microsoft Office skills: Excel, Word, Outlook
• Understanding web technologies and how they work to deliver customer experience in alignment with brand
• Experienced user with JIRA/Confluence
• Experience with Hybris CMS tools, Endeca, HTML is a plus

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