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Voice User Interface Content Strategist

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Overall Responsibilities: 
•Act as a subject matter expert (a company “go to”) for VUI writing 
•Toggle between strategic visioning and tactical content development (considering each syllable and ensuring a helpful, conversational tone) 
•Partner with VUI designers and product team to define natural language semantic mapping for better understanding of user intent and meaning 
•Define personas for multiple verticals or use cases 
•Provide voice talent direction 
•Working with researchers to perform research that leads to data-informed insights for improved usability and experiences 
•Develop scalable content processes for localization and VUI content creation 
•Define guidelines and resources for first-party teams and third-party developers to assist in VUI content development 

Top 3 Daily Responsibilities: 
•Create clear, brief, and efficient content for voice and graphic user interfaces 
•Develop and maintain VUI taxonomies and content libraries 
•Collaborate with designers, researchers, content strategists, prototypers, product managers, and engineers to define requirements; manage projects and stakeholders 

Required Skills: 
•BA/BS degree in Linguistics, Technical Communication, Library Science, English, (in lieu of degree 5 years of equivalent practical experience) 
•5 years of relevant experience (such as UX writing for software products, writing dialogues for interactive voice-response systems, or scriptwriting for video games) 
•Experience working with engineering and product management teams as part of the software development process 
•Ability to manage multiple competing priorities in a fast-paced, constantly changing environment 

Nice to have skills/Not Required: 
•Graduate degree in Linguistics, Technical Communication, Library Science, or Information Design 
•8 years of relevant work experience, including interactive voice-response writing and persona design for computing platforms or applications 
•Experience in designing text-to-speech and related dialogue-focused content management systems 
•Knowledge of machine learning technology and related technology products. 
•Audio recording and editing skills

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