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Video Operations Program Manager - London - Up to £270 per day

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Video Operations Program Manager - London - Up to £270 per day (pro rata)
 

Our client is a major multinational technology company specialising in Internet-related services and products. These include online advertising technologies, search, cloud-computing, software, and hardware. 

A fantastic opportunity has arisen for a Video Operations Program Manager, on a fixed term contract basis (5-6 months, with a possible extension). The role will be based at the company's stylish offices in Kings Cross, London. 

Responsibilities: 
-Manage day to day workflow on content ingestion and dependent processes. 
-Coordinate onboarding and operational account management for video content into the platform with content providers and support teams. 
-Create requirements for digital supply chain workflow, tools, systems, and processes. 
-Improve templates, specifications, and guidelines for day to day business process. 
-Manage to internal metrics for performance and quality. 
-Resolve escalations and incidents for day to day issues. 

Minimum Qualifications: 
-3 years provable experience in supply chain, project management, content operations, or service operations in a digital distribution environment - ESSENTIAL! 
-1 years experience driving proven business process improvements and working proficiency in business process tools. 
-Experience in troubleshooting and implementing corrective actions. 

Preferred Qualifications: 
-5 years experience in supply chain, project management, content operations, or service operations in a digital distribution environment. 
-3 years experience driving proven business process improvements and working proficiency in business process tools. 
-Experience working in video content management, web content management, digital media production, workflow, CMS, and content operations. 
-Experience in entertainment industry with VOD or live video services. 
-BA in business, operations, or related fields/experience. 
-Experience with Lean, Six Sigma process improvement methodologies or PMI. 
-Proficiency in a second language a plus.

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