User Experience Designer
Key role attributes:
User advocacy; define user requirements in response to business goals and customer needs while
working with product management and technology partners.
Empathy for the customers and employees who use our software solutions, identifying their needs
Strong knowledge and experience of information architecture, interaction design and experience
• Experience designing for mobile solutions (phone/tablet); understanding of iOS and Android
platforms as well as adaptive/responsive design.
• Evangelizes User Centered Design best practices within, including communication to
• Ability and willingness to work from Deerfield and downtown Chicago locations and, on occasion,
travel locally and/or nationally as part of research efforts.
Demonstrate excellent oral and written communication skills
Active participation in a cross-functional agile team; representing User Experience alongside visual
design, product management, development and QA resources.
Shares delivery accountability with agile teammates within a structured sprint and release schedule.
Creates assets for user research, prototypes, process flows, wireframes, and design specifications for
Participates in and contributes to the planning and analysis of user research.
Follows established patterns, component usage, practices, and style guidelines when designing
experience solutions and understands the rationale for their use and level of importance.
Seeks out user data and analytics when developing experience solutions.
Works with Product Owners, Business Analysts and Developers in the development of use cases/stories
required to document the business rules and expected user behaviors.
Participates in project reviews; collaborates with the User Experience group in the development and
promotion of, and compliance to, experience design standards.
Axure for wireframing and prototyping
Experience designing for mobile apps and adaptive/responsive websites