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User Researcher Assistant

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Top 3 Daily Responsibilities: 

  • Design and conduct user research studies including, among others, lab-based and remote usability studies, field studies, surveys, and usability inspections (heuristic evaluations or cognitive walk-throughs). 
  • Collaborate with product teams to define and prioritize user experience research questions. 
  • Ensure effective communication of research findings, including synthesizing them into workable design principles. 



Required Skills: 

  • BA/BS in human computer interaction, cognitive science, experimental psychology, anthropology, information science or related field. In lieu of degree, 4+ years of relevant work experience 
  • Experience conducting evaluative lab studies and field studies in professional settings. 
  • Working knowledge of statistics and the principles of experimental design. 
  • Understanding of user experience design principles and best practices 
  • Strong understanding of strengths and shortcomings of different research methods, with a specific understanding of iterative design and usability testing skills 
  • Excellent interpersonal and collaboration skills. 
  • Excellent written and oral communication skills; can present findings concisely and effectively. 
  • Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects 
  • Ability to meet deadlines and deliver high-quality work on schedule. 


Nice to Have:

  • At least 3 years relevant work experience, preferably in the Tech field, including knowledge of a wide range of UX research methods and techniques, such as lab-based usability studies, field research, usability inspections, creation of user profiles or personas, participatory design, survey research, experiment design and statistical analysis. 
  • Experience with enterprise applications and the Cloud computing space is a plus. 
  • Excellent analytical skills, especially with regard to observation of user behavior. 
  • Technical aptitude, familiarity with basic graphic and video editing tools preferred 
  • Detail-oriented and ability to work independently on a variety of tasks 
  • Leadership and organizational skills

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