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User Researcher

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We are looking for a User Researcher. The User Researcher is responsible for conducting user and market research to understand the needs and desires of your target audience. Other responsibilities include researching, documenting and delivering detailed reviews of competitive products including analysis of product features, design, perceived strengths and weaknesses, researching, documenting and delivering detailed reviews of products including comparisons to past, current and future competitive offerings, documenting and presenting recommendations based on research and analysis, working with the supervising Usability Engineer or Manager in identifying and addressing critical usability issues.

The primary emphasis is on:
• Survey development to optimize quality of data return and quantitative data analysis, documenting and presenting quantitative data and recommendations.
• Interface with product team to determine customer information requirements, survey design, and data analysis requirements.

Skills:
• Expert level survey skills and data analysis with Excel required.
• Work related experience in Interaction or usability required.
• Demonstrated skill in collecting and analyzing human behavioral data required.
• Excellent communication skills required.
• Must be able to work independently or as part of a team.
• Experience in project management preferred.
• Master's degree in Psychology, Human Factors or related field required or Bachelor's degree in Psychology, Human Factors or related field with equivalent work experience in Behavioral Science.

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