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User Researcher

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Aquent's Fortune500 client in Boston, MA is looking for a UX Researcher for a 6 month assignment (40h/rs 5 days, on-site in Boston, MA) with strong potential to extend beyond. This role will require travel approximately 1-2 times per month to the Providence, RI area, as well. All travel and parking will be reimbursed when traveling to the Providence location.

Overview: 

  • Design and administer usability studies on a wide range of web-sites and mobile apps 
  • Attend intake meetings with a variety of stakeholders and help guide discussions surrounding appropriate UX research methods to achieve business and design goals 
  • Lead all phases of usability test preparation including test script development, working closely with UX designers and product owners to develop a comprehensive research approach 
  • Identify and implement a variety of methods for getting input and feedback from customers, including lab usability studies, usertesting.com studies, online (remote-moderated) usability studies, and others as appropriate 
  • Analyze results and efficiently prepare reports detailing the outcome of usability studies 
  • Present findings with actionable recommendations to design teams, business sponsors and senior management 
  • Partner with other internal research functions (e.g. Marketing Research) to identify appropriate mix of research methods to determine future directions for our websites and mobile apps 
  • Collaborate with a Senior Manager to support the needs of Agile teams conducting iterative testing by offering advice, guidance and/or technical input 

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