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User Experience Researcher

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* ecomemerce experience requested *


Fortune 500 company is seeking a Senior User Experience Researcher to work collaboratively with their design, product and engineering teams. You will design and execute primary research to understand our customers’ needs and pain points. 

Primary responsibilities: 
Conduct multi-screen research to inform the definition and development of products. Research spans from generative research to design, launch and measurement of product performance 
Design, plan and conduct user research, employing methods such as: remote usability, field studies, competitive evaluations, usability studies, RITE studies, surveys, diary studies, and other relevant approaches 
Provide insight and vision to the team based on understanding user needs and behaviors 
Lead stakeholders in translation of research findings into actionable results, activating design thinking and concept making through facilitation. 
Build strong relationships with Designers, Product Managers, Marketing, Analytics and Engineers to deliver impact on our global products 
Synthesize research findings from other data sources (including market research, site analytics and secondary research) into meaningful recommendations and actionable results 

Knowledge of research methods and tools for conducting research across devices and markets 
Knowledge of user-centered design principles, UX standards and fundamental user behaviors 
Knowledge of a variety of quantitative and qualitative user research methods including remote studies, lab and field studies, competitive benchmarking, diary studies, heuristic evaluations, survey research, etc. 
Experience with remote usability tools 

 

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