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User Experience Research Assistant

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At this top tech company they're passionately interested in their users and strive to learn everything they can about their goals and needs, attitudes and emotions to help define the products and experiences they create. The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. They are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters and web developers who collaborate closely with each other and with Engineering and Product Management to create innovative, and usable, products that people love to use.

As a Research Assistant, you'll have the opportunity to support research activities in developing innovative, user-friendly, best-of-breed products. We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work fairly independently.

Responsibilities:
- Assisting with user testing preparation activities (working with the recruiters to schedule study sessions, setting up the usability lab etc.).
- Observing/running usability testing sessions, and taking notes.
- Administering questionnaires, surveys, and interviews.
- Analyzing and interpreting both qualitative and quantitative data.
- Creating findings and recommendation reports from user studies.
- Creating highlight videos/screenshots.

Minimum Requirements:
- Bachelor's degree at minimum. M.A/M.S./Ph.D. (in progress or completed) in Human Factors, Psychology, HCI/Computer Science, or other field emphasizing human behavior; or, in lieu of a degree, some related work experience.
- At least 1 year experience in human factors/psychology research

Preferred Requirements:
- Detail-oriented and ability to work fairly independently on a variety of tasks.
- Experience or background conducting mobile research is preferred.
- Knowledge of basic statistics and experimental design is preferred.
- Interest in general research and user research methods.
- Detailed oriented and ability to work independently on a variety of tasks.
- Strong oral and written communication skills.
- Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects
- Technical aptitude, familiarity with basic graphic and video editing tools is preferred.
- OK with flexible working hours (regular business hours + evenings and Saturdays).

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