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User Experience Designer III

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This is a great opportunity for a highly motivated person interested owning the entire user experience design process for an innovative program used by a specific customer base to create CD's and DVD's from digital content through online orders, and customer-facing website. The ideal candidate knows how to leverage visitor data to inform their recommendations and measure their design solutions. An unfailing passion and capacity to advocate on behalf of our users is an absolute must; this role will significantly impact the user experience of thousands of consumers and their ability to promote themselves and their businesses.

• Quickly yet thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
• Work closely with cross-functional teams to help define business and feature requirements via empirical online data, usability findings, market research, and proven UCD principles.
• Assess and optimize the performance of new and existing features by actively participating in usability testing and interpreting analytics data using Omniture SiteCatalyst.
• Present design work to the Product Manager for review and feedback
• Contribute to user interface design and development best practices and standards.
• Provide leadership in the area of eCommerce trends, web application design, and user interface innovations.
• 5-8 years industry experience providing interaction design solutions for web and/or software applications.
• Bachelor’s or Master’s degree in design, human-computer interaction (HCI), or equivalent professional experience.
• Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques
• Proficiency in a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, and Dreamweaver.
• A strong online portfolio demonstrating past work experience and relevant, user-centered design solutions is required.

Preferred Qualifications:
• Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.
• Self-starter who is a customer-obsessed, detail-oriented, and enthusiastic team player.
• Ability to work with highly technical teams and handle multiple projects in an agile, fast-paced environment.

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