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User Experience Designer

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A global insurance company is in need of a contract-to-hire expert User Experience Designer to join their dynamic team. The talented candidate will be responsible for creating online experiences that drive engagement, increase sales and generate revenue. This position requires expert knowledge of User Centered Design principles and best practices for the development of optimal user experiences for online and mobile devices.

Responsibilities include:

* Collaborate within User Experience team to understand consumer needs, behavior and attitudes in an effort to develop optimal web and mobile experiences.
* Collaborate with analytics to understand campaign performance and take action on opportunities to optimize.
* Interact with Product and Global Brand Marketing and Communications team members to obtain product information, selling points, benefits to the consumer and integrate learnings into user experience.
* Gather and analyze business requirements, create experience maps, scenarios and user cases, intuitive navigation, information flows, user interfaces, page designs, and wireframes.
* Participate in A/B and Multivariate testing by creating efficient test plans, measuring effectiveness and applying learnings.

Requirements:

* Information architecture and web design experience, with ability to apply User-Centered Design Principles
* Minimum 5 years experience in an internet production environment
* Ability to make financial services/insurance understandable and approachable
* Experience with the design of both applications and content pages, including mobile as well as the ability to create user interface documentation and specification (e.g.,UML diagrams, wireframes) required
* Experience with planning and implementing usability testing, including prototyping, required
* Ability to use Microsoft Office, including Visio, basic Photoshop skills are required, web content management systems (such as Tridion or Vignette) desired and familiarity with HTML and Javascript desired
* Experience with financial and/or insurance websites a plus

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