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User Experience Designer

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As a Senior Web Designer for the Profile Product Team you will be responsible for contributing to leading, maintaining, updating, and evolving the online loyalty and customer account experience. The Profile Product Team is responsible for omni-channel work streams that integrate our Client's service offerings, promotional content, customer service and self-service, post-purchase support, recommendations, personalization, and preferences. You will be creating and optimizing graphical assets for web, tablet, and mobile screen display, participating in the planning and development of new content/functionality, and employing design standards set by enterprise brand style guides. You will become well versed in our Client's brand standards and be able to translate and evolve these guidelines to improve the Profile experience. Based on your experience you will give direction and lead other designers through solving complex design challenges in partnership with the lead Associate Creative Director on the Profile Product Team. You will also collaborate with the broader UX team to enhance features and functionality. To support the product team you will be required to plan, build, and present creative concepts, take direction, and manage concurrent development efforts.
• Contributing to the leadership efforts of the product team
• Provide creative direction and feedback to lead assigned work-streams in partnership with the lead Associate Creative Director
• Creating and optimizing graphical assets for updating and maintaining design, functionality and layout of website as needed working within defined templates
• Participating in the planning and development of new content
• Employing design standards set by company style guides
• Remain current with web trends, usability and standards along with the tools and techniques for online experience development
• Interact with Business partners
• Lead designer on workstream (there are 5 workstreams, each with a lead designer)

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