User Experience Designer

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Seeking an experienced User Experience Designer to join E-commerce Web team. This individual will help shape e-commerce initiatives for one of the world’s top brands.

As a mid-level practitioner, the UXD will apply user-centered research and design methods to deliver on multiple tracks of work with internal clients and contribute to the organization’s digital global presence. Research activities will support a range of business objectives and this person must have an deep understanding and ability to employ a wide range of research methods to support project objectives.
He/she must possess good communication skills and be able to present conceptual work to executive management and work as a partner with multiple teams to monitor the integrity of the design solution through deployment. He/she must be able to take high level concepts and translate them into detailed wireframes for the business and technical teams.

Our ideal candidate has experience working with enterprise-scale global websites, is passionate about user-centered design and is an self-starter able to quickly adapt and thrive to meet challenging deadlines in a fast-paced environment.

Job Responsibilities:
● Understand and design for the array of technical constraints, user goals and business requirements that shape a project
● Expertly craft documentation to represent the user experience, including: user scenarios, functional specifications, detailed wireframes and flow diagrams, schematics, and prototypes
● Present solutions to stakeholders
● Utilize Adobe Creative Suite software to create design ideas and interaction models required for deliverables
● Ability to conduct usability tests, analyze results and apply to design.
● Surveys and analyzes user behavior using online analytics tools to improve usability.
● Utilize A/B and multivariate testing to improve usability
● Analyze quantitative and qualitative data for improving e-commerce usability and share findings with marketing, merchandising, and engineering to improve KPI’s
● Ability to conduct user research given the unique needs and constraints of the project
● Be willing to continually improve upon research process and methods; share and leverage knowledge within UX team
● Uses active listening and possesses excellent communication skills

● Bachelor’s degree in interaction design, cognitive science, library science, human factors or a similar discipline, with a minimum of 5 years of UX and Usability experience
● Experience with deliverables associated with user centered design, requirements gathering, and usability testing
● Detail oriented experience as an interactive designer, user experience designer, information architect, and/or interactive architect
● Strong knowledge of user centered design processes and methodology, particularly as applied to e-commerce
● Strong conceptual thinker, ability to understand complex systems and how to effectively meet business expectations
● Excellent written, oral and visual communication skills
● Ability to follow complex instructions and work independently
● Portfolio is required. This should demonstrate experience working on enterprise-scale sites, with significant amounts of content and interactive complexity, solid design ideas, and thorough understanding of good design process. Examples of interaction design (wireframes, user flows, UI specifications, user test plans, summaries and results implementation)
● Excellent analytical and interpersonal skills
● Strong aptitude for working on multiple projects in fast-pace environment
● Excellent oral and written communication skills
● Must have strong organizational skills and an attention to detail
● Excellent layout skills with proper usage of white space, contrast, consistency and gestalt principles required
● An understanding of the capabilities of HTML, CSS, JavaScript and popular JS Frameworks required
● Ability to be flexible and precise under tight deadlines and with changing requirements and feedback required
● Must be passionate about user-centered design and advocate for best practices