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User Experience Designer

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Aquent's Fortune 500 retail client is looking for an User Experience Designer to work a 1 year contract, on-location in Downtown Chicago.
The client's UX team is a passionate, energetic, and committed team of designers and researchers tasked with shaping the evolving landscape of digital solutions supporting brand alignment with business goals and customer needs.

This role is critical in the requirements definition, analysis and solution design of employee-facing digital solutions. The team works across the user experience lifecycle to support an omni-channel business; this means you’ll influence designs that span employee and customer interactions on desktop browsers, mobile devices and in-store interactions.

The client's business needs critical thinkers; design thinkers to interpret business goals and identify user requirements which represent how we’ll translate the business goals into tactical software solutions. You’ll be working hand in hand with partners in Product Management, Research, Analytics/Customer Intelligence, Strategy, and Engineering to help create solutions that drive business and customer value.

User Experience Designer - Enterprise Systems

Key role attributes:
• User advocacy; define user requirements in response to business goals and customer needs while working with product management and technology partners.
• Empathy for the customers and employees who use our software solutions, identifying their needs and goals.
• Foundational knowledge of information architecture, interaction design and experience planning.
• Evangelizes User Centered Design best practices including communication to senior-level stakeholders.
• Ability and willingness to work from Downtown and Deerfield location and, on occasion, travel to store locations as part of research efforts.
• Demonstrate excellent oral and written communication skills

Key responsibilities:
• Active participation in a cross-functional agile team; representing User Experience alongside visual design, product management, development and QA resources.
• Shares delivery accountability with agile team mates within a structured sprint and release schedule.
• Creates prototypes, process flows, wireframes, and design specifications.
• Participate and contribute to the planning and analysis of user research and usability test results.
• Follows established patterns, component usage and practices and style guidelines when designing experience solutions and understands the rationale for their use and level of importance.
• Seeks out user data and analytics when developing experience solutions.
• Works with Product Owners, Business Analysts and Developers in the development of use cases/stories required to document the business rules and expected user behaviors.
• Participates in project reviews; collaborates with the User Experience group in the development and promotion of, and compliance to, experience design standards.

Technical proficiency:
• Axure, Visio, Omnigraffle
• API’s and Service Calls specific their effect on experience
• Frameworks such as Cordova, HandleBar.JS, Bootstrap and Foundation
• Working knowledge of HTML, CSS, Javascript

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