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User Experience Architect (IA)

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Our client is in need of a stellar information architect/ user experience architect to join their team! This person will work closely with multi-disciplinary teams in planning, designing, defining, testing and advancing the user experience for web-based travel booking, management and marketing products. User Experience Architects will work in a highly collaborative environment to ensure that this company's user experience adheres to industry best practices, is highly usable, reflects internal standards, utilizes advanced interface concepts, and is in alignment with business goals.

Lead and promote the user experience process.
Create, maintain and continue to evolve the user experience and interactions for online products.
Evaluate the scope of projects and provide high-level and detailed estimates for the IA portion of initiatives.
Identify, track and recommend solutions for project related issues.
Stay abreast of technical and functional dependencies across multiple initiatives.
Work closely with UX management to manage availability, report on status and plan for future efforts.
Develop a broad understanding of the company and the competition’s business, technologies and products.
Work closely with internal teams to ensure that user experience best practices are promoted.
Work closely with internal teams to ensure that they are aware of what is being proposed and that their expertise is utilized when necessary.
Work closely with stakeholders to ensure that product requirements are understood, complete and then transformed into user experiences that are sensitive to the user’s needs, the business goals and any the constraints of technology.
When necessary, work closely with stakeholders to develop requirements and stories through envisioning, visual concepts and prototyping.
Effectively present proposals, concepts and solutions to internal stakeholders.
Work closely with stakeholders and research teams as well as leveraging reporting and analytic tools to understand consumer needs and behaviors both prior to efforts and when evaluating usability of proposed solutions.
Work with UXA team to establish and continue to evolve documentation standards and internal processes.
Present finalized and in progress designs to designers, editors, user interface engineers, QA and back-end developers to gather feedback and to assist the efforts of these teams in the development of their plans, estimates, feasibility assessments and risk assessments.
When necessary, create or assist in the creation of both low and high fidelity prototypes that demonstrate proposed solutions and for use in usability testing.
Create and maintain documents such as wireframes, flow charts, site maps, functional specifications, prototypes, and related documentation.
Plan, participate in, observe and report on usability studies.

Qualifications:

5+ years experience in the design and development of the user experiences for large-scale, dynamic Web sites (desktop and mobile), intranets or web based applications.
Must demonstrate direct involvement in the creation of artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas.
Will have a thorough understanding of how technologies such as browsers, devices and scripting languages can impact, enhance or constrain potential solutions.
Will have experience working closely with multi-disciplinary teams.
Must have a thorough understanding of Information Architecture, Interaction Design and User Experience Architecture concepts combined with strong practical, creative and analytical skills.
Must demonstrate experience in disciplines such as Information Architecture, Interaction Design, User Experience Architecture or related fields in the development of large-scale, dynamic Web sites (mobile and desktop), intranets or web based applications.
Must have strong conceptual skills, a critical eye for detail and the ability to translate complex concepts into visual and interactive representations that are accurate, detailed and clear.
Will have experience with and an understanding of Human Factors and Usability methodologies, protocols and processes such as analysis, planning, prototyping and participation in studies.
Must have excellent communication, interpersonal, and teamwork skills.
Must be organized, self-motivated and highly adaptable.
Must have a high level of proficiency in Visio, Word, Excel and Windows. Axure experience a plus.

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