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User Experience Architect

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Aquent's client is looking for a User Experience Architect who is responsible for applying knowledge of user-centered design methods, human-computer interaction and UX industry best practices to drive useful and usable interface design solutions. The primary activity is translating business requirements into user experience design specifications. This position also requires the ability to create estimates and project plans (related to user-centered design efforts); define user profiles and usability objectives (aligned with business goals); and plan, conduct and facilitate iterative evaluations of user interface designs.

The User Experience Architect will be a member of a User Experience team, but will be assigned to projects independently. Work products and plans will be occasionally reviewed by peers and senior leadership for quality. Project work is conducted within a multidisciplinary team including visual designers, researchers, front-end developers, project managers, business analysts, systems analysts, developers, solution architects, and business process experts. The initial project requirements are identified by the business analysts and business process experts. The User Experience Architect reviews the initial requirements and assists in identifying various usage scenarios and underlying user and business needs. If the requirements are not clear, the User Experience Architect will facilitate in articulating the requirements with the business.

The User Experience Architect evaluates the complexity of each project and prepares a project plan for UX activities within the expectations of the overall project. The final deliverable will be a user interface design specification document produced within Axure RP. Other tools are also available for producing interim design deliverables per the skill set/preference of the individual, which include the Adobe Creative Suite and Omnigraffle. The User Experience Architect will recommend and conduct user centered design activities as appropriate for each project.

Project work is driven by various business units, which include Sales, Customer Service, Marketing and Claims. The current posting is for an immediate need within a particular area, but over the course of the assignment this resource may be placed on projects within any of the business units depending on project demand. We area a very large countrywide workforce that use various software applications to perform their jobs. Functionality for direct customer usage continues to expand within the website as well as over mobile devices.

The applicant for this position must have a well rounded background with at least 5 to 7 years of proven experience in all aspects of user centered design. Strong communication and behavioral skills are also a necessity to be able to facilitate conversations with business and technical partners. The User Experience Architect will need to actively seek out information needed to understand the existing business processes and systems, which requires a clear sense of ownership for project assignments. He/she will need to rapidly gain a solid understanding of the end-user tasks and goals as well as demonstrate this knowledge while walking reviewers through these usage scenarios while defending design decisions.

Software development skills are not needed for this position. Visual or graphic design skills are not required either as this position is focused more on structural, functional, and interaction design of user interfaces at the wireframe level. Ability to create annotated wireframes and low to medium fidelity prototypes are a must.

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