These job descriptions are examples. Looking for work?

Find JobsFind Jobs

User Experience Analyst

131 people like this description

User Experience Analyst/Researcher (3+ years of experience) is needed to join a growing ecommerce team. This is a fantastic career opportunity! For more details and information on how to apply, please see below:

OVERVIEW:
This User Experience Analyst will primarily function as the “voice of the user” by determining what users of the this major retailer’s eCommerce sites (or of a particular feature) are trying to accomplish, what are their expectations, what is their desired shopping experience, and determine opportunities to improve website usability. He/she must champion this information within the product organization during the ideation and design phases. User Experience Analyst ensures that user needs, limitations, and attitudes are accounted for in the design. This role will be responsible for designing and conducting user-centered design research and usability testing on all eCommerce properties and have the ability to create detailed screen wireframes to effectively communicate designs to product management, design, and development teams.

Time Allocation:
1. The User Experience Analyst primarily functions as the “voice of the user” by determining what users of the eCommerce sites (or of a particular feature) are trying to accomplish, what are their expectations, and what are their pain points. 40%
2. Conducting user-centered design research and usability testing on all eCommerce properties. 30%
3. Facilitate design, concept and prototype sessions with stakeholders.10%
4. Prepare and document findings and recommendations for stakeholders using methods such as wireframe, storyboards, mockups and user flows.10%
5. Analyze and present results of research to management. 10%

JOB DESCRIPTION:
1. Define audience needs and translate those into concepts for compelling interactions and user experience.

2. Document functional/business requirements and prototype user experience and interaction specifications.

3. Clarify research goals based on input from cross-functional ecommerce teams.

4. Plan user research activities such as participant recruiting and scheduling, materials production, lab preparation, and other logistics.

5. Facilitate design, concept and prototype sessions; develop an effective and efficient prototyping/storyboard process to communicate user experience visions to stakeholders.

6. Translate research findings into actionable, prioritized recommendations.

7. Prepare, document and present findings and recommendations to stakeholders.

8. Develop wireframe-quality mockups of screens and interaction designs, as well as document process flow.

QUALIFCIATIONS/REQUIREMENTS:
• 3 - 5 years of experience in user research, user interface design, information architecture, usability testing, human factors, marketing and other related disciplines within a consultative or corporate environment

• Must possess a thorough understanding of ecommerce best practices, website design, UI design, and essential graphic design theory. Best practices will evolve over time and require the individual to stay current.

• Ability to manage and coordinate multiple projects.

• Excellent traceability of decisions and tasks undertaken.

• Able to produce results independently as well as collaboratively in a team environment.

• Outstanding communication, organization, time management, and interpersonal skills.

• Previous experience with eCommerce Content Management System a plus.

• Understanding of online information architecture standards.

These job descriptions are examples. Looking for work?

Find JobsFind Jobs