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Usability Specialist

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Are you a driven, practical, creative minded Junior to Mid Level Usability Specialist with experience performing user research to help formulate and validate user experience designs? Can you juggle multiple projects and facilitate the testing and research for each of them? Are you comfortable contacting customers and recruiting test subjects? Then I need you to join a growing UX team in their usability lab for the world's leading provider of global business information, tools and insight.

Responsibilities:
• Help UX team identify and clarify user research goals, and the right tools to reach them.
• Work with senior usability specialists to create plans for usability testing and other user research.
• Lead and manage test participant recruiting efforts.
• Schedule user research and communicate plans and progress with the team.
• Moderate usability testing and user research.
• Analyze behavior and other data to identify patterns and user preferences.
• Create and share comprehensive usability test reports.
• Continuously improve user research processes.
• Maintain and improve systems for archiving user research documentation.

Candidate must possess:
• Enthusiasm for continuously improving products and processes, and a deep empathy for people who may or may not have experience with technology
• A strong command of web standards, cross-browser compatibility, accessibility and various web-related optimization techniques
• Ability to manage multiple tasks in various states of completion, across various projects
• Flexibility to apply the right tools to fit the project and schedule constraints
• Ability to thrive in a fast-paced, high through-put environment, often with aggressive timelines
• Excellent verbal and written communication skills
• Ability to craft efficient test plans and make the most of the time we have with users
• Ability to conduct heuristic reviews of website and constituent interactions
• Experience designing and conducting usability studies
• Strong knowledge of workflow analysis
• Awareness of alternative data-gathering methods

Please apply here online or email your most updated word resume and samples to ttozzi@aquent.com

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