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Usability Researcher

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Primary responsibilities:
· Work in consumer electronics manual system testing and user testing, with a focus on test case creation, test prioritization, process improvement, bug resolution, and reporting
· Will take ownership of assigned programs and be responsible for test deliverables and schedules along with communicating with internal and external teams, developers, test teams, lab technicians, local and remote test houses
· Work closely with operations and PM teams to manage team project schedule
· A passion for gaming and game systems that extends to an architectural understanding of the products
· Perform test analysis within large datasets in Excel with a demonstrated strength in user test design
· Skills in design studies, hardware test design, project management in an engineering development and test setting
· Must have excellent communication and documentation skill
· Some domestic and international travel may be required

Requirements:
· Minimum degree of electrical engineering, applied research, user research, human factors, or equivalent industry experience with consumer electronics testing
· Must have experience with JMP, Microsoft Office, Team Foundation Server, SharePoint, and Morae
· Must be able to work independently, prioritize between multiple projects, and be flexible to rapidly changing schedules and demands
· Experience with acceptance testing, statistical data analysis, and debugging
· Experience with usability testing, customer interviews, survey design, and qualitative coding
· Experience with project management and vendor management skills
· The successful candidate will understand the gaming industry, culture, and, specifically, Game Console hardware.

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