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Usability Analyst

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Do you want to help a Fortune 500 organization grown and establish a User Experience practice? In this role, you will be responsible for working within the IT organization to build a UX mindset. The position is a mix of hands-on UX design and overall strategy and process building. 

Key Job Responsibilities:
60% of Time: Coach Business Analysts, designers and developers on usability standards and best practices
10% of Time: Collaborate with project teams to understand demand for usability resources and assist in sourcing internally or externally as needed, Coordinate with project teams to understand business and functional requirements related to end-user experience
25% of time: Create user centered designs based on business and functional requirements, user research, market analysis, customer feedback, and usability findings. Develop conceptual diagrams, wireframes, visual mockups, usage scenarios, navigation maps, and prototypes. Lead and/or participate in user research and usability testing to help improve the user experience. Review and analyze user research and usability reports, for use in determining best user interface design solutions. Interact with information architects to understand how information is stored, modeled, and tagged, and identify ways to visual and present information in a user friendly manner to end users. Communicate user experience designs to internal stakeholders to get buy-in, feedback, and negotiate tradeoffs. Document and communicate user-interface design specifications to in-house or third party software engineers for implementation/coding
5% of Time: Contribute to the design standards and promotes user-centered design throughout the organization. Develop guidelines, standards, user-centered design processes and ensure that they are fully integrated into the user centered product development lifecycle.

Required qualifications:

• 5+ years of recent experience as a user experience/user interface designer, human factors engineer, animation, or comparable roles across a variety of solutions

•Expert in user behavior analysis and usability design

•Competent in information visualization

•Working knowledge of information architecture

•Experience with wireframe prototyping tools such as Axure, Sketchflow or Balsamiq, and equivalents

•Ability to perform functional requirements analysis and business domain analysis

•Knowledge of graphic design software and tools such as Adobe CS4/5, 3DStudio Max, Maya, Flash, Photoshop, Illustrator, Flex, Dreamweaver, HTML, DHTML, XHTML, CSS, Javascript, and equivalents

•Able to coach peers on usability standards and best practices so as to improve organizational capability

•Able to juggle multiple projects and tasks at one time

Scope of work:

This role collaborates with project teams to understand business and end-user requirements for improving user experience and adoption of applications, designs and/or configures user-centric interfaces for in-house, 3rd party and cloud applications, and enables end users to access, visualize, and navigate information and analytics with ease. 

The successful candidate will be a member of the Usability Center of Excellence (COE) whose primary focus will be to partner with multiple project teams to ensure usable applications are developed and deployed. This includes providing coaching to key roles (business analysts, designers, developers, etc.) in usability tools, techniques, and best practices as well as performing usability activities. As part of the Usability COE, the candidate will also collaborate with an experienced team of usability analysts to meet the Usability COE goals, provide recommendations to project teams, and ensure consistency of tools and methods applied.

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