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UX/UI Designer - SaaS, B2B

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San Francisco (onsite only)
Length: Temp to hire

My financial services client has a small start­up team innovating and growing their internal social collaboration initiatives and is seeking a UX/UI Designer with experience customizing social platforms to enhance internal employee collaboration. The role involves:

75% interactive design: UX research/usability testing, user flows, wireframes
25% visual: look & feel

The qualified candidate is strong in creating user flows/wireframes that will lead to simple, intuitive, and elegant interfaces for our internal enterprise collaboration platform and work collaboratively with other designers for the visual design.

Candidate should be experienced communicating designs, business insights with technical audiences. This position will play a crucial role in identifying the appropriate solution and partner, defining and implementing the strategy and growing our enterprise collaboration solution.

Responsibilities:
-Produce UX deliverables, including innovative workflows, design assets, interfaces, wireframes, process flows, and visual designs for internal communities on enterprise collaboration platform.
-Design and lead usability research with internal partners to understand their needs and views of our communities. Interpret research and incorporate into ongoing strategies.
-Understand the competitive environment and identify leading ideas to incorporate into design of our spaces.
-Work with Jive product team on development of all new site features and functions.
-Advise product team on design for usability.
-Complete designs and wireframes for implementation.
-Ensure that all designs meet our standards and are customer focused to drive the highest conversion.
-Manage the front-end design process for enterprise collaboration platform.
-Standardize and implement templates for internal communities on Jive platform. -Organize, edit and maintain an asset library of images and design renderings.
-Advocate principles of usability and user-centric design during the development process; work closely with the Marketing design team and Digital Channels User Experience team to design functionality that considers application architecture and resources consistent with branding.
-Collaborate with the Marketing design team, Digital Channels user experience team and other relevant departments to create internal branding and user experience on the internal collaboration consistent with branding.
-Develop a framework for scoring our UX across the different internal communities and derive a plan for which areas to improve and how
-Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.


Requirements
SKILLS AND EXPERIENCE:
-Bachelor’s Degree in UX/IA-related major preferred
-Expertise in UI, interaction design, user research/testing, and utilization of a broad range of methodologies such as storyboarding, prototyping, written specifications, and user scenarios using various tools
-Ability to prototype interactive designs using Axure, Balsamiq, Illustrator, Keynote/PowerPoint, or even HTML, CSS, and JavaScript.
-Ability to implement designs on the Jive platform with images, HTML, CSS, and JavaScript.
-Expert skills using the Adobe Creative Suite: Illustrator, Photoshop, InDesign.
-Ability to design simple solutions to complex workflows, and create interfaces that are intuitive, beautiful, and user-friendly
-Ability to create interactive wireframes as well as visual design comps
-Experience with Jive or related enterprise collaboration platforms
-Experience using product analytics and A/B testing to optimize experiences
-Strong business writing, storytelling, communication, and presentation skills.
-Proactive, self-starter who can work well both independently and as part of a team.

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