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UX designerUX Designer / Information Architect - Full time Contract

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Job Summary:
• Participates in product design by gathering and studying information about users’ behaviors, attitudes and emotions.
• Able to handle smaller project/initiatives with minimal supervision.
• Monitors aspects of the user experience and makes recommendations for solutions as needed to satisfy user/business requirements.
•Works on a dynamic team throughout all stages of the digital product cycle.
•Ensures web properties comply with branding guidelines, industry standards and best practices for usability design and HCI.

Duties and Responsibilities:
• Designs user experience and interactions for wm.com, other WM web properties, email communications and internal applications.
• Creates wireframes, mockups and prototypes to effectively communicate interaction, design ideas, and UX deliverables.
• Conducts usability evaluation and testing.
• Creates, maintains and shares project documentation and UX guidelines.
• Provides support for large-scale design initiatives.
• Analyzes data from multiple sources and synthesizes it in order to develop efficient user experiences.
• Develops competitive assessments.
• Performs site heuristic reviews and work flow analysis.
• Helps to define, request and incorporate relevant and recent UX research and data from customer feedback to appropriately inform design decisions.
• Defines UX performance metrics (error rate, abandon rate, average number of clicks, perceived easiness, etc.) for every project to track its success.

Education:
Bachelor’s Degree in Interaction Design, Information Design, Interface design, Human-Computer Interaction or similar area of study. Minimum of three years of related experience. Four years of related experience may substitute for the Bachelor’s degree

Required Skills:
• Knowledge of requirements documentation, site maps, wireframes, prototypes, functional specifications and style standards.
• Understanding of current web technologies and core web graphics formats.
• Understanding of user-centered design principles.
• Creative, conceptual and problem-solving skills.
• Ability to work as a team player and interact with other technical teams.
• User research and analysis.
• Usability audits and testing.
• Interaction Design.
• Information Architecture.
• Visual design and branding

May require intermediate skills in one or more of the following:
• Various applications, databases, and technologies including but not limited to: Axure (preferred),Visio, Omnigraffle, MS-Office, HTML, CSS, JavaScript, Adobe Dreamweaver, Fireworks, Photoshop, Illustrator, Adobe Flash
• Mastery of web design principles, information design, typography, color, and layout for web sites, application and mobile devices
• Project Management experience.
• Content management systems.
• Analytics including Omniture, Google and Clicktale
• Search Engine Optimization and Marketing best practices
• Presentation design

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