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UX Writer/Editor

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Our client is a large financial institution in Charlotte, NC and they are looking for a UX Writer/Editor to join their team for a 6 month contract opportunity. This is 40 hours a week, health benefits and 401K options are offered.

Requirements for UX Writer/Editor:
The right UX Writer/Editor candidate must be able to balance working on various projects (with a demonstrated ability to think strategically about the overall experience the various sites need to convey). The UX Writer/Editor will collaborate with the other UX designers working on a project - including the UX Interaction Designer and UX Visual Designer - to define the content that’s needed, and then refine said content through stakeholder feedback, legal and compliance reviews and usability testing. UX Writer/Editor candidates should demonstrate experience writing for financial web sites as well as proficiency in user centered design and best practices in web content for both unauthenticated (public) sales sites as well as client site (authenticated) content.
Attention to design detail and overall brand awareness are requirements as well as a strong understanding of managing business and customer needs. The UX Writer/Editor should be able to present the overall editorial work and interaction concepts to broader audience with a demonstrated knowledge of financial services and products.

Must-have skills for UX Writer/Editor:
• The User Experience (UX) Writer/Editor is responsible for creating online/mobile content that is consistent with brand standards as well as established industry best practices. The UX Writer/Editor must also be comfortable with presenting creative concepts, and delivering quality work that contributes to a world-class customer experience. The right UX Writer/Editor candidate must be able to balance working on various projects on both the unauthenticated public/prospect site as well as the authenticated/client site with a demonstrated ability to think strategically about the overall experience the sites need to convey. The UX Writer/Editor will collaborate with the UX design team and stakeholders working on projects, and should be able to edit content originating from multiple sources to ensure consistency with internal standards and guidelines - including tone, style, legal requirements and brand compliance.
• Exceptional attention to detail with respect to editing and testing content.
• Ability to develop high-quality creative copy and concepts.
• Experience working with interaction designers, visual designers and usability engineers, and an understanding of other team members’ deliverables and processes within a user-centered design model
• Familiarity with gathering customer research and insights, and/or developing test plans to aid in the design and presentation process
• Excellent interpersonal communication, problem-solving and issue-resolution skills
• Top-notch communication, project management and presentation skills
• Detailed knowledge of word processing tools. Familiarity with design and development tools also preferred.
• Must be proficient with Adobe InDesign, Creative Suite 6/Creative Cloud, Axure

Additional comments:
• Experience with or exposure to financial services experiences and knowledge of mobile native paradigms a plus.
• Must be willing to work in the office five days a week (no remote work)

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