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UX Writer/Editor

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Our client is a large financial institution in Manhattan, New York and they are looking for an experienced UX Writer/Editor to join their User Experience team. This is a 12 to 18 month contract job and health benefits and 401K are offered through Aquent.

The User Experience is seeking an experienced Content Writer/Editor with financial services brokerage experience and knowledge of investment products to work web and mobile projects. The User Experience (UX) Writer/Editor is responsible for creating online content for web and/or mobile usage that is consistent with brand standards as well as established industry best practices, all contributing to a world-class customer experience. The Content Writer/Editor must be able to balance working on various projects (with a demonstrated ability to think strategically about the overall experience the various sites need to convey). The UX Writer/Editor will collaborate with the other UX designers working on a project including the UX Interaction Designer and UX Visual Designer to define the content that’s needed, and then refine said content through stakeholder feedback, legal and compliance reviews and usability testing. UX Writer/Editor candidates should demonstrate experience writing for financial web sites as well as proficiency in user centered design and best practices in web content for both unauthenticated (public) sales sites as well as client site (authenticated) content. Attention to design detail and overall brand awareness are requirements as well as a strong understanding of managing business and customer needs. The UX Writer/Editor will collaborate with the UX design team and stakeholders working on projects, and should be able to edit content originating from multiple sources to ensure consistency with internal standards and guidelines - including tone, style, legal requirements and brand compliance.

Requirements for UX Writer/Editor:
• Exceptional attention to detail with respect to editing and testing content
• Ability to develop high-quality creative copy and concepts
• Experience working with interaction designers, visual designers and usability engineers, and an understanding of other team members’ deliverables and processes within a user-centered design model
• Familiarity with gathering customer research and insights, and/or developing test plans to aid in the design and presentation process
• Excellent interpersonal communication, problem-solving and issue-resolution skills
• Top-notch communication, project management and presentation skills
• Detailed knowledge of word processing tools
• Familiarity with design and development tools also preferred
• Must be proficient with Adobe InDesign, Creative Suite 6/Creative Cloud, Axure

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