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UX Writer/Content Strategist

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For 9+ months, at a Fortune 500 multi-national tech company, this UX Writer & Content Strategist will collaborate with a cross-product group of Designers, Product Managers, Marketers, and Engineers in Boulder to develop new and existing experiences that support over 40K internal employees who interface with our clients, responsible for over generating over 80B in revenue. This role is based on Boulder, CO and will be a close partnership with a team of designers, engineers, and product teams. Working alongside research, interaction design and other designers located in Mountain View, you will have the opportunity to lead, shape and grow our design discipline in the Boulder office through the creation of new internal product experiences. 

A payments, ecommerce, or banking background will help this writer hit the ground running. 

Daily responsibilities 

  • Define and write user interface copy for onboarding, task flows, and re-engagement 
  • Help consumer users of products set up payments, zip through checkout, and complete purchases 
  • Strategize on messaging across surfaces for voice, web, and mobile users of products 
  • Evolve the style guide and word list for consistent language and usage 


Requirements 

  • Education: Bachelor’s degree or equivalent experience in English, Communications, HCI, or a related field 
  • 3-5 years of experience in writing and designing UI for products as part of an experience design team 
  • Portfolio of successful product and writing work 
  • Mastery of writing rules and mechanics, especially when writing for consumers 
  • Strong verbal and written communications including developing presentations 
  • Ability to confidently drive design thinking by working closely with UX and product teams 
  • Ability to work out creative solutions when stakeholders have different perspectives 


Nice to have 

  • 2+ years of ecommerce or payments/transactions design writing background 
  • Familiarity with software development processes

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