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UX Writer/Content Strategist

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In this assignment, you’ll shape product experiences by creating engaging, timely user experiences. You’ll contribute to delivering useful, meaningful text that helps users complete the task at hand. You must be a stellar writer. You have a portfolio of work that demonstrates content that simplifies and beautifies the overall experience. You’ll work with designers, researchers, product managers, engineers, marketing, and customer operations to establish cohesive language and a unified voice across products and platforms. You’ll use empathy, reason, and data to inform content choices. You’ll pursue a deep understanding of your products. You’ll provide content recommendations that include the right words and, sometimes, complementary data and images. And you’ll help define these standards in style guidelines.

Top 3 Daily Responsibilities:
- Participate in sprints to gain insights from user research and business intelligence to define brand voice and update language in key touch points
- Write UI copy for product experiences
- Work with lead UX content strategist & partner teams to develop and evolve a UX style guide and word list for consistent language

Overall Responsibilities:
- Define and develop the content strategy for emerging UX initiatives
- Create copy and develop tests in partnership with research, design, and product management team
- Partner with technical and help center writers to ensure a cohesive cross-product communication strategy

Required skills:
- Education: Bachelor’s degree in English, Communications, or related field (Human Computer Interaction, aka HCI or Psychology)
- Professional experience: 5+ years experience in writing and designing product experiences as part of a UX team developing software and/or at a digital agency
- Portfolio of demonstrated product and writing work

Nice to have skills:
- Advertiser product/B2B experience
- Familiarity and experience working in the mobile apps space

Soft skills
- Strong verbal and written communications, including developing presentations and deliverables
- Proven ability to drive design thinking through working closely with UX and product teams                                                                           

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