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UX Writer & Content Strategist

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UX Content Writer/Strategist

Our banking & cards client in Long Island City, NY seeks a UX Content Writer for a brand new digital team! This role is a full time, open-ended contract role (expected to run a minimum of 6 months) to support a key project.

Responsibilities:
• Invent and inspire customer experiences and brand narratives that are consistent, easy-to-read, and refreshingly human.
• Gain a deep understanding of the product offerings, the market, and the target customers.
• Develop original messaging concepts that uphold the personality of the brand voice.
• Write online content, scripts for video and call centers, directional copy, and marketing copy
• Develop content strategies through content inventories, current-state analysis, site audits, competitive assessments, user testing, and Website metrics

Experience and requirements:
• At least 7+ years experience writing for interactive brand, campaign and ecommerce experiences. Offline experience is also preferred.
• Associates or Bachelor's Degree in English, Journalism, Film or related field.
• Excellent command of grammar, word usage, syntax, and common colloquialisms
• Intimate knowledge of Word, Excel, In-Design and other common software platforms
• Basic knowledge of webpage HTML
• Portfolio that represents a range of writing styles, subject matter, and length
• Appreciation for interaction design, site architecture, and designing intuitive user interfaces and navigation.
• Experienced knowledge of the possibilities and limitations of web technologies. Knowledge of mobile platforms and technologies is a plus.

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