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UX Usability Tester/ Qualitative Research

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The Usability Testing Professional is a key component of the User Experience Research

team responsible for synthesizing information gathered from consumers to ultimately

deliver strategic insights enterprise-wide. Through user interviews, usability testing and

competitive analysis this candidate will lead user testing sessions, uncovering useful insights to share with the organization. Presenting findings and actionable recommendations in an engaging

manner are key to this role. We are looking for this candidate to ‘own’ the usability lab

handing all aspects of testing including screening, recruiting, scheduling, test plans/flows,

interview guides, moderation and creation of engaging research reports.

The Usability Testing Professional will partner with other UX functions – Content Strategy

and Interaction/Visual Design – ensuring that insights are communicated, leveraged and

represented throughout the entire design process.


 Conduct stakeholder ideation/discovery sessions to understand true business

needs, goals and objectives

 End to end plan and design of research sessions, including screening, recruiting,

scheduling, test plans/flows and interview guides

 Conduct/moderate user interviews and test sessions throughout the user-centered

design process

 Analysis and synthesis of all qualitative data

 Creation of engaging Research Report including findings and recommendations as

well as relevant secondary research

 Presentation of findings enterprise-wide ensuring that findings are communicated

and resonate across all levels of the organization

 Maintenance of internal user database and research library

 Drive research efforts when partnering with external vendors


 5+ years of experience planning and conducting user research sessions, usability

tests and stakeholder interviews

 5+ years effectively translating research data into compelling reports that convey

effective stories

 Strong presentation and communication skills

 Proficiency with usability testing tools/software - preferably Ovo Studios

 Solid understanding of Cognitive or Experimental/Social Psychology, Cognitive

Science, Human Factors/HCI, Anthropology, Design, or related area.

 Strong relationship building skills

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