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UX Traffic Manager

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Contract Opportunity (with potential for perm) with Fortune 500 Tech company!
The User Experience team is a multi-disciplinary design team of interaction designers, visual designers, researchers, and prototypers. Our mission is to delight our customers with a compelling (and consistent) user experience across our enterprise software suite. The suite includes applications delivered on the web, tablets, phones, and wall-mounted hardware. We partner with a large, global development organization. As a result, we juggle a lot of projects and deadlines.
Our growing team needs help managing our projects and orchestrating our design process efficiently! The UX Traffic Manager will be an integral member of the team responsible for coordinating projects, deadlines, and capacity constraints. We are seeking an energetic and organized person who understands the processes of a creative team. You will interface extensively with our internal clients in product management and development as well as partnering with our UX team.

Responsibilities:
• Constantly evolve team processes to improve quality, efficiency, and predictability
• Explain and evangelize the UX processes with other organizations
• Orchestrate project intake and coach authors on key deliverables like creative briefs
• Select and manage an appropriate set of project management tools
• Maintain a project plan that provides visibility to projects, deadlines, deliverables, and team availability
• Work with multi-disciplinary stakeholders and design teams to achieve shared goals
• Articulate and solve problems in a fast-paced environment

Qualifications:

• 5 years experience in managing multiple digital projects concurrently
• Experience adding structure and process when the project plan is unclear and undefined
• Exceptional communication, writing, attention to detail and organizational skills.
• Experience overseeing and managing complex design production schedules & budgets
• Keen ability to grasp complexity quickly and to focus on key issues
• A deep appreciation of the importance of the creative process and fundamental design disciplines
• Agency experience, creative/design background is major plus
• Experience with design and documentation tools (Illustrator/InDesign, Axure, Basecamp, Sharepoint) a plus

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