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UX Strategist

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Aquent’s leading independent information technology and business process services client is looking for an User Experience Strategist to provide senior-level leadership and guide tactical implementation for user experience on a high-profile portal project. The successful candidate will be an industry leader in the field of user experience, product design, customer experience, customer relationship management, digital strategy or related arena.

Key Responsibilities:
• Provide persuasive and effective guidance to the client and team on customer and user experience strategy, best practices, and integration
• Work with multiple client and stakeholder groups to gain consensus on UX implementation across a complex suite of online features and platforms
• Ensure the delivery of high-quality, user-centered design work products for online applications within a rapid development lifecycle
• Maintain and extend UX standards and procedures to be appropriate and responsive to evolving project needs
• Support the ability of UX practitioners matrixed across multiple implementation teams to deliver consistent and excellent user research, information architecture, visual design,
• content, and front end development

Basic Qualifications:
• Experience establishing a user experience department or business
• Effective leadership working with clients at the highest levels of government and industry
• Ten+ years practice in one or more of the following domains: digital strategy, content strategy, user research, information architecture, service design, social media strategy
• BA/BS or Master’s Degree in Communications, Information Architecture, Human
• Computer Interaction, Visual Design, Computer Science, Library Science, or related field
Experience working in an Agile development environment
• Experience on large-scale web or software development projects
• Experience working for government agencies
• Experience working for service-oriented commercial enterprises
• Strong conceptual and strategic thinking skills
• Excellent verbal and written communication skills

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