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UX Researcher/Strategist with Stable Company, Flexible Hours, and Great Benefits

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Our client, a provider of eCommerce platforms, is looking for a UX Researcher and Strategist with 3-4 years of experience. You will act as liaison between the development team and Project Managers and working in an Agile environment. You will:

-Take an integral part in the development of Enterprise level E-Commerce software by working closely with Sr Management, visual designers, project managers, front and back end technology teams to plan, design, test and build user-centered features
- Be a subject matter expert of UX / UI best practices and standards.
- Use research-related services, theories and methods to support your recommendations.
- Research, design, and conduct outreach campaigns in order to get to know and understand the needs, pain points, and what delights our current customer base and the customer base of our competitors. Serve as an advocate for the customer throughout the product development lifecycle and the product pillars.
- Execute and report on user research studies on a regular basis
- Create and maintain user experience documentation such as competitive site analyses, user scenarios, storyboards, user flows, and interaction notes.
- Create and own detailed functional wireframes and interactive prototypes. (Axure or Balsamiq expertise preferred) via extensive QA
- Accept ownership of the quality of the user experience of the software.
- Measure, analyze and and present quality of experience via KPIs to Sr. Management.
- Continually analyze and meter campaign KPIs and work with the entire team in order to implement improvements.
- Use quantitative and qualitative data to advocate for and design innovative solutions for complex concepts.
- Work with entire product team to ensure maintenance of a cohesive user interface as it evolves by contributing to a style guide and/or pattern library.

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